Policies

Store policies, for shipping, refunds, exchanges, and privacy.

Shipping:

We ship via USPS first class or priority mail with delivery confirmation. All vinyl orders are shipped in crush proof tubes or envelopes. Usually orders are shipped 1-3 business days after payment is received. We combine shipping for multiple orders.

INTERNATIONAL ORDERS - International orders are shipped via USPS First Class Mail international. International shipping times vary by destination and packages can take a few weeks to be delivered. Please be advised that customs may delay the delivery of your order.

DUTIES AND FEES: All non-US customers please note that all duties, taxes and customs fees assessed by your country's customs department are not our responsibility. Please be aware of the laws and fees associated with shopping abroad that your country deems applicable.

 

Returns, Refunds:

We use only high quality vinyl. If your wall art or decal arrives damaged, or you are unhappy with it for any reason before installation. Contact us within 3 days of delivery and we will give you a return item number for it. YOU must pay return shipping of the UNUSED item. We cannot accept returns for items that are destroyed during installation. There are no refunds for custom/personalized ordered items. You will be shipped a new item to replace the damage one.  Fine art work, if your item arrives damaged or you are unhappy with it for any reason.  Contact us within 3 days of delivery and we will give you a return item number for it.   You must pay for return shipping of the item.  We cannot accept returns of items that were destroyed when hanging or mounting, etc..  Custom items that were proofed before shipping will only be replaced if damaged.

 

Privacy:

Your privacy is a major concern for us.  We will never share your information with other outlets.  We will contact you via e-mail or phone if you wish.  We will never ask for payment information over the phone or via e-mail.  If you wish to receive information about future events and specials that will be great.  Other wise we will not use your e-mail to send junk mail to you.